Refund policy

Refund Policy

Due to the nature of our products, we do not accept returns. However, we stand behind the quality of everything we sell with a 365-day quality guarantee.

365-Day Quality Guarantee If you experience any issue with your product within 365 days of delivery — such as a defect or quality concern — contact us and we'll make it right with a replacement or refund at our discretion.

How to Request a Refund To submit a quality claim, contact us at support@her-routine.com with your order number and a description of the issue. Once reviewed, we will notify you of the outcome. Approved refunds will be processed to your original payment method within 5–10 business days.

Contact Us If you have any questions, please reach out to us at support@her-routine.com.